Fintech Fridays w Katherine Campbell

Summary In this episode, Brian Vieaux interviews Katherine Campbell about the evolving market, consumer, and technology in the mortgage industry. They also discuss Katherine's new venture, Leopard Job, which focuses on the concept of fractional work. They explore the benefits of fractional work for both employers and employees, and the need to rethink traditional work structures and responsibilities. They also touch on the impact of COVID-19 on the workforce and the importance of managing change in the workplace. The conversation concludes with a discussion on the new generation and the changing work culture. Takeaways The mortgage industry is experiencing rapid changes due to evolving technology and the emergence of a new generation of consumers. Fractional work, where individuals work for multiple companies or take on multiple roles, offers flexibility and diverse income streams. Employers can benefit from fractional work by accessing highly experienced professionals without the need for full-time positions. The COVID-19 pandemic has accelerated the adoption of remote work and digital capabilities in the mortgage industry. The new generation of workers values collaboration, flexibility, and work-life balance, and companies need to adapt to these changing expectations. Chapters 00:00 Introduction and Collaboration on Book 01:04 The Evolving Market, Consumer, and Technology 02:08 Introduction to Leopard Job 03:32 The Concept of Fractional Work 06:05 Benefits of Fractional Work for Employers 08:00 Rethinking Work and Roles 10:45 Responsibility and Kindness in the Workplace 13:05 The Impact of COVID-19 on Work 15:14 Mortgage Industry's Delayed Adoption of Technology 17:48 Managing Change in the Workforce 20:17 The New Generation and Work Culture 22:28 Closing Remarks and Future Collaboration